Welcome to our first e-Newsletter!

Welcome to our first monthly e-Newsletter. Our team at Hendrix Business Systems want you to get expert advice, the latest updates and tips on everything related to document management, managed print services (MPS), managed IT services and advanced services. The purpose of our monthly communication is to provide useful, educational, informative, and at times, entertaining content about our industry. Don’t worry about solicitations, sometimes we may feature a special offer, but generally we look to send out a healthy dose of useful tidbits that we hope will be of interest to you!

We encourage our clients and contacts to connect with us on our social media platforms. Follow us on our networks so you will be up to date on items that may be of interest to you and your friends and family.

Just click on the links below to become part of our online community as well. We would welcome and appreciate establishing a lasting relationship with you. Being connected online allows you to participate in conversations, send feedback, and enjoy the content we will be sharing with you.

Find us on: Facebook, Youtube, Linkedin and Twitter.

We hope you find our e-Newsletter issues as informative as we hope it would be …Enjoy!!

You’re invited to our Technology Showcase 2018 this Thursday! RSVP today!

On Thursday April 12th, we will be hosting our Technology Showcase for 2018. The event will be held at Hendrix Business Systems Founders Hall, 100 North Tryon Street, Suite 130, Charlotte NC. This event is jam packed with interesting speakers and topics, so stop by when you can between 10:00am and 4:00pm and be our guest.

Our first breakout session, uniFlow, starts promptly at 11:00 am. It will cover areas such as print and copy cost controls, document security and mobile printing.

The second breakout session, Square 9 Softworks, will begin at 12:30pm. This session will cover document capture automation, enterprise content management and business process management.

All sessions promise to be informative and engaging and fun, so make a special effort to attend.

This Technology Showcase is not an event to be missed. It will be catered by City Smoke. There is also the opportunity to win free prizes and most importantly it provides a forum where you can learn about and keep up to date with new technology in the document solutions industry.

We invite you to come and be a part of Hendrix Business Systems’ Technology Showcase 2018!

Hendrix Business Systems Celebrates Grand Re-Opening and Ribbon Cutting Event

Hendrix Business Systems, Inc. (HBS), a North and South Carolina independent Canon and Xerox office equipment dealer, hosted a special Grand Re-Opening and Ribbon cutting event with the Charlotte Chamber of Commerce and the American Heart Association of Charlotte, as well as, partners and clients as their guests. This event celebrated the newly expanded Uptown Charlotte Showroom and Laboratory located in Founders Hall, 100 North Tryon Street.





Another Satisfied Customer for Hendrix Business Systems!

Here, at Hendrix Business Systems, we are focused on delivering the best service during the time a customer entrusts us to take care of their equipment.  So much so, that we continue to enjoy one of the highest customer retention rates in the industry!  Below is an order about to be delivered to another satisfied customer! Click here for more!


Canon U.S.A. was recently named by American Security Today (AST) as a Winner of their 2017 Platinum ‘ASTORS’ Homeland Security Award

Canon U.S.A. was recently named by American Security Today (AST) as a Winner of their 2017 Platinum ‘ASTORS’ Homeland Security Award. The award recognizes our imageRUNNER ADVANCE platform, uniFLOW, and imageWARE Secure Audit Manager Express for “Best Access Control & Authentication Solution”.

AST 2017 Platinum ‘ASTORS’ Award Winner “Best Access Control & Authentication Solution” CANON U.S.A., INC. imageRUNNER ADVANCE, uniFLOW imageWARE Secure Audit Manager Express. The 2017 ASTORS Homeland Security Awards were presented on November 15, during the International Security Conference & Exposition (ISC East) held in the Jacob Javitz Convention Center in New York City. The awards, given by American Security Today, the premier provider of public safety information for Homeland Security, recognize outstanding product and services achievements and exciting new technologies in physical and IT security.

Canon’s imageRUNNER ADVANCE platform offers a range of security capabilities and options that can help facilitate the confidentiality, accessibility, and availability of information. Upon authentication, Universal Login Manager controls access to various functions to authorized users, and can help prevent sensitive information from being disclosed or distributed. Additional multilayered security solutions incorporated into the imageRUNNER ADVANCE platform include Hard Drive Encryption, Erase and Formatting, and IPsec support. Canon’s uniFLOW Solution can help save organization’s time and money by providing controls over its compatible printer and multifunction printer and scanner fleet. Its Secure Print functionalities and user tracking features help organizations of all sizes limit access to their confidential documents.

Canon Receives Eleven 2017 Summer Pick Awards from Buyers Laboratory, LLC

Canon, U.S.A., Inc., a leader in digital imaging solutions, builds on the success of its imageRUNNER ADVANCE, imageCLASS and imageFORMULA line as the recipient of eleven 2017 Summer Pick Awards from Keypoint Intelligence – Buyers Lab (BLI). BLI recognized Canon across the enterprise solutions, desktop solutions and scanner solutions categories.

Read the full story: Here

Hendrix Business Systems wins Office Technology Service Excellence Award from BEI Services and ENX Magazine – Platinum Recipient

Hendrix Business Systems, Inc. wins Office Technology Service Excellence Award from BEI Services and ENX Magazine – Platinum Recipient. Hendrix committed to a full audit of individual technician and overall service department performance by BEI service Inc., the only source of machine and service performance benchmarking in the world. Hendrix was evaluated and proved to outperform other dealerships nationally in key areas relating to customer service.


Hendrix Business Systems Announces the Acquisition of ATS

Hendrix Business Systems, Inc. announces the acquisition of Advanced Technical Support, Inc. (ATS, Inc.) located in the Raleigh, North Carolina area. Combined, they are a company that will be better positioned to serve the changing needs of their customers across North and South Carolina.

Since 1976, Hendrix Business Systems, Inc. has strived to maintain and provide top level customer service throughout the Charlotte area. Over the past two years, Hendrix Business Systems expanded by opening two locations, one in Uptown Charlotte and the other in Greensboro, North Carolina. With the addition of ATS, Hendrix Business Systems is able to expand their geographic reach even further.

Mr. Terry Williams, owner of ATS, Inc. stated, “we are pleased to join forces with Hendrix Business Systems, which has a strong service history to allow ATS to better serve our existing customers and reach new customers across the Raleigh area. Being part of the Hendrix team will allow ATS to continue our long history of excellent customer service and greatly add to Hendrix’s existing business. We were presented,” Mr. Williams continued, “with many strategic opportunities, but we chose to align with Hendrix because Hendrix fits best with our culture and values, shares our dedication to customer service and offers the greatest growth opportunity for our employees. We are very excited about our future with Hendrix Business Systems.”

Roger Hendrix, Hendrix’s CEO and President, emphasized the strategic fit of the acquisition and the compatibility of the two companies and stated, “we are very excited that ATS, Inc. has joined the Hendrix team. Mr. Terry Williams has built a great company with a strong customer base, experienced employees and great vendor relationships. ATS, Inc. will significantly bolster our existing business. ATS, Inc. is a great addition for Hendrix Business Systems.”

As a result of the acquisition, ATS is adding the Canon product line to its offering, while continuing to proudly offer existing Xerox products. The combination of the two brands will allow ATS to be even more competitive in the Raleigh market place.



Hendrix Business Systems, Inc is proud to sponsor and host the Charlotte Heart Ball’s Annual Auction Preview Party at its Uptown Location at Founders Hall on January 28th, 2015. At this event the AHA 57th Annual Heart Ball VIP’s and guests are invited to an exclusive evening to preview auction packages. This sneak peek showcases up to 27 live and mini-live items such as vacation homes, jewelry, wine, travel, and much more. Pre-event bids are accepted during the event.

Hendrix Business Systems is proud to partner with the American Heart Association | American Stoke Association of Charlotte by supporting them through a multi-location fundraising campaign. Each of our locations in Matthews, Uptown Charlotte, and Greensboro will be contributing to this effort until the Charlotte Heart Ball takes place on February 6th, 2015.

“With the support of our clients, our business partners and our staff, we are looking forward to announcing a remarkable fund-raising effort,” said Roger Hendrix, President/CEO of Hendrix Business Systems. “Partnering with the American Heart Association, we have been able to support a worthy cause while reinforcing the importance of maintaining heart health with events we sponsor for our employees and clients to our locations throughout the Carolinas.”

In addition to hosting the Annual Auction Preview Party on January 28th, 2015 at Founders Hall, Hendrix key associates and guests will be attending the AHA 57th Annual Heart Ball to present their donation. “We are so grateful for the generous support of Hendrix Business Systems’ team and clients throughout the region, which will go directly to aiding our mission to build healthier lives, free of cardiovascular diseases and stroke,” said Audrey Rudisill, Executive Director of the American Heart Association of Charlotte. “We are also proud that our partnership will result in increased heart health awareness and prevention.”


Listen to the Duke Endowment Testimonial

“I’m Paula Greene and have been working at The Duke Endowment for 13 years. Moving into a multi-level building last year presented new technology challenges and prompted us to reassess our copying needs. Hendrix worked with us to find the perfect solution that met all of our requirements. The entire process was stress-free. We have enjoyed working with Hendrix’s knowledgeable team — they are flexible and when changes are needed, have been quick to respond. Their customer service is first class!”

Paula Greene

The Duke Endowment