Canon Receives Eleven 2017 Summer Pick Awards from Buyers Laboratory, LLC

Canon, U.S.A., Inc., a leader in digital imaging solutions, builds on the success of its imageRUNNER ADVANCE, imageCLASS and imageFORMULA line as the recipient of eleven 2017 Summer Pick Awards from Keypoint Intelligence – Buyers Lab (BLI). BLI recognized Canon across the enterprise solutions, desktop solutions and scanner solutions categories.

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Hendrix Business Systems wins Office Technology Service Excellence Award from BEI Services and ENX Magazine – Platinum Recipient

Hendrix Business Systems, Inc. wins Office Technology Service Excellence Award from BEI Services and ENX Magazine – Platinum Recipient. Hendrix committed to a full audit of individual technician and overall service department performance by BEI service Inc., the only source of machine and service performance benchmarking in the world. Hendrix was evaluated and proved to outperform other dealerships nationally in key areas relating to customer service.


Hendrix Business Systems Announces the Acquisition of ATS

Hendrix Business Systems, Inc. announces the acquisition of Advanced Technical Support, Inc. (ATS, Inc.) located in the Raleigh, North Carolina area. Combined, they are a company that will be better positioned to serve the changing needs of their customers across North and South Carolina.

Since 1976, Hendrix Business Systems, Inc. has strived to maintain and provide top level customer service throughout the Charlotte area. Over the past two years, Hendrix Business Systems expanded by opening two locations, one in Uptown Charlotte and the other in Greensboro, North Carolina. With the addition of ATS, Hendrix Business Systems is able to expand their geographic reach even further.

Mr. Terry Williams, owner of ATS, Inc. stated, “we are pleased to join forces with Hendrix Business Systems, which has a strong service history to allow ATS to better serve our existing customers and reach new customers across the Raleigh area. Being part of the Hendrix team will allow ATS to continue our long history of excellent customer service and greatly add to Hendrix’s existing business. We were presented,” Mr. Williams continued, “with many strategic opportunities, but we chose to align with Hendrix because Hendrix fits best with our culture and values, shares our dedication to customer service and offers the greatest growth opportunity for our employees. We are very excited about our future with Hendrix Business Systems.”

Roger Hendrix, Hendrix’s CEO and President, emphasized the strategic fit of the acquisition and the compatibility of the two companies and stated, “we are very excited that ATS, Inc. has joined the Hendrix team. Mr. Terry Williams has built a great company with a strong customer base, experienced employees and great vendor relationships. ATS, Inc. will significantly bolster our existing business. ATS, Inc. is a great addition for Hendrix Business Systems.”

As a result of the acquisition, ATS is adding the Canon product line to its offering, while continuing to proudly offer existing Xerox products. The combination of the two brands will allow ATS to be even more competitive in the Raleigh market place.



Hendrix Business Systems, Inc is proud to sponsor and host the Charlotte Heart Ball’s Annual Auction Preview Party at its Uptown Location at Founders Hall on January 28th, 2015. At this event the AHA 57th Annual Heart Ball VIP’s and guests are invited to an exclusive evening to preview auction packages. This sneak peek showcases up to 27 live and mini-live items such as vacation homes, jewelry, wine, travel, and much more. Pre-event bids are accepted during the event.

Hendrix Business Systems is proud to partner with the American Heart Association | American Stoke Association of Charlotte by supporting them through a multi-location fundraising campaign. Each of our locations in Matthews, Uptown Charlotte, and Greensboro will be contributing to this effort until the Charlotte Heart Ball takes place on February 6th, 2015.

“With the support of our clients, our business partners and our staff, we are looking forward to announcing a remarkable fund-raising effort,” said Roger Hendrix, President/CEO of Hendrix Business Systems. “Partnering with the American Heart Association, we have been able to support a worthy cause while reinforcing the importance of maintaining heart health with events we sponsor for our employees and clients to our locations throughout the Carolinas.”

In addition to hosting the Annual Auction Preview Party on January 28th, 2015 at Founders Hall, Hendrix key associates and guests will be attending the AHA 57th Annual Heart Ball to present their donation. “We are so grateful for the generous support of Hendrix Business Systems’ team and clients throughout the region, which will go directly to aiding our mission to build healthier lives, free of cardiovascular diseases and stroke,” said Audrey Rudisill, Executive Director of the American Heart Association of Charlotte. “We are also proud that our partnership will result in increased heart health awareness and prevention.”


Listen to the Duke Endowment Testimonial

“I’m Paula Greene and have been working at The Duke Endowment for 13 years. Moving into a multi-level building last year presented new technology challenges and prompted us to reassess our copying needs. Hendrix worked with us to find the perfect solution that met all of our requirements. The entire process was stress-free. We have enjoyed working with Hendrix’s knowledgeable team — they are flexible and when changes are needed, have been quick to respond. Their customer service is first class!”

Paula Greene

The Duke Endowment

Hendrix Business Systems, Inc. Announces Opening of New Location in Greensboro, NC

story3imgHendrix Business Systems, Inc., one of the fastest growing authorized Canon dealerships in the Southeast, announced the opening of its third showroom and service center, located in Greensboro, NC. Hendrix’s new facility, at 4275 Regency Drive, offers 2,000 sq ft of newly renovated space where clients will find state-of-the-art office equipment and software solutions for business of all sizes.

“Building on the successful launch of the Founder’s Hall Technology Lab last year, we believed that opening a local office in the Triad was the next logical step in our growth strategy.” said Roger Hendrix, President and CEO of Hendrix Business Systems, Inc. “We have an established client base in the Triad area and with the addition of a local office and service center, we will be able to offer an improved customer experience, including reduced response times.

Hendrix Business Systems offers the highest quality Canon office equipment and software products backed by proven top notch customer service. Hendrix Business Systems’ new location offers:

Canon Hardware:
o High Speed Production Printers
o Multifunction Printer/Copiers
o Desktop Printers

Canon Software Solutions:
o Document Distribution and Management
o Output Management and Cost Control
o Network Device Security and Management
o Mobile Print / Scan

Further, Hendrix offers professional Managed Print Services (MPS) that will support desktop printers of any sized fleet. The new showroom will also highlight MBM’s line of post-process and finishing equipment.


story4imgHendrix Business Systems, Inc. and The Salvation Army of Greater Charlotte are teaming up Nov. 24 to Dec. 14 for the first annual Hendrix Holiday Magical Toy Drive. The Salvation Army, a Hendrix valued customer, will place an official toy collection barrel at Hendrix Business Systems’ newly-opened Showroom and Technology Center located at Founders Hall, 100 North Tryon St. in uptown Charlotte. New and unwrapped toy donations may be dropped off during regular business hours.

In conjunction with the toy drive, Hendrix will host a Technology Show and Open House for area businesses on Dec. 4 from 9 a.m. to 8 p.m. at its Founders Hall location. Participants will have the opportunity to see how Canon’s industry-leading products help streamline workflow and increase a company’s productivity.

In conjunction with the toy drive, Hendrix will host a Technology Show and Open House for area businesses on Dec. 4 from 9 a.m. to 8 p.m. at its Founders Hall location. Participants will have the opportunity to see how Canon’s industry-leading products help streamline workflow and increase a company’s productivity.

The event will include live and interactive demonstrations and will provide business patrons who donate toys a chance to win prizes and coupons to other area businesses. Lunch will be provided to the first 100 donors who drop off toys to the event.

“The purpose of the special event is to encourage Charlotte-area businesses to set aside some special time and stop by our Founders Hall location on Dec. 4 to drop off donated toy(s),” said Roger Hendrix, President and CEO of Hendrix Business Systems. “We often become too focused and busy with our daily routines that giving back isn’t a priority. As a company, we want to offer a place and time to ‘take a break’ and help others.”

Donated toys should be new, unwrapped and appropriate for kids 12 years old and under. In addition to a drop barrel at the Founders Hall location, a second barrel will be placed at Hendrix Business Systems’ headquarters located at 2040-A Independence Commerce Drive in Matthews.


Hendrix Business Systems hosted a very successful Technology Show in the new uptown location on May 7th, 2014! We would like to thank all those who attended who made this a successful event! Plus, Canon USA and Canon Financial Services, as well as, our other sponsors for their part!










story6imgHendrix Business Systems, Inc. is excited to announce the opening of their new technology showroom in Founders Hall in uptown Charlotte. The 1,800-square-foot office features a Canon Technology Lab and Showroom, showcasing Canon’s state-of-the-art digital imaging solutions. The new location will provide current and future customers a showcase of the latest in document imaging and document management technologies.

“Charlotte is the best city in the country to work and live. We are ecstatic to be in the middle of the action in ‘Uptown.’ Our Founders Hall showroom will provide a one-of-a-kind experience for visitors in our technology lab, offering them the ability to drill down and explore the latest in Canon technologies. They can learn more about how we can be a corporate partner that they can depend on,” said Roger Hendrix, president and chief executive officer of Hendrix Business Systems, Inc. “Our ultimate goal is to partner with our clients, offering them document imaging solutions that will improve their efficiency and productivity.”

The technology lab will allow customers to see the solutions offered firsthand in real time with real workflow instead of buying based on a brochure. The showroom will feature digital imaging solutions that include the Canon imagePRESS, which produces high-quality color output on a wide variety of media types; Canon varioPRINT monochrome digital press, which produces high-quality, black-and-white output on a wide variety of media types; and Canon imageRUNNER Advance devices, which can accommodate any size of office environment.

Hendrix offers professional Managed Print Services (MPS) that can manage desktop printers for any sized fleet. The showroom will also highlight document management software, Canon’s wide format printing and scanning solutions, and MBM’s line of post-process and finishing equipment.
For more information about Hendrix Business Systems, Inc., please visit


story7imgHendrix Business Systems is proud to be an award winner of the 2013 Charlotte Business Journal – Fast 50 Awards. This awards program recognizes 50 local companies with outstanding growth, entrepreneurial excellence and leadership in the Charlotte area.

Roger Hendrix, President and CEO, proudly accepted the award on behalf of the company during the annual awards luncheon on December 5th. The award was granted to Hendrix Business Systems based on its percentage growth over the past three consecutive years. We are looking forward to continuing servicing our customers better than they expect and further our growth in 2014.